Slow/unresponsive websites

Friday, 02 May 2014 by Sean Korich

We have recently received numerous reports regarding slow connectivity to our services (website/cPanel/Webmail). This issue seems to be affecting just some part of our clients. We have forwarded this issue to our system department and have contacted the datacenter technicians as well. What we have observed so far, is that the connection is broken of at a node in the middle of the network pathway (in between some internet providers and our datacenter). This issue is quite difficult to deal with since the source of it is out of our reach. We will make sure to communicate with the relevant parties and try to resolve this issue as soon as possible. We understand the inconvenience this is causing you and we are trying to resolve the issue as swiftly as possible. Thank you for your patience and understanding.

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